Last Updated: Tuesday, November 26, 2013, 23:32
The BPO industry has matured and is today more of a partner to its customers. Susir Kumar, CEO, Serco Global Services, discusses the latest trends in the sunshine sector with Prachi Rege.
Last Updated: Monday, September 23, 2013, 18:00
BPO major Convergys is confident about India's growth story, which is one of the reasons behind the firm investing over USD 25 million (about Rs 157 crore) in centres and real estate in the country.
Last Updated: Thursday, September 19, 2013, 09:33
After developed markets like the US and Europe, the Middle East is rapidly emerging as the next big destination for India’s business process outsourcing (BPO) firms and software services providers.
Last Updated: Thursday, August 29, 2013, 22:02
Essar Group firm Aegis Thursday said its joint venture firm, Contact Centre Company (CCC), has won a multi-million dollar contract from Saudi Telecom Company (STC) to provide business process outsourcing (BPO) services related to human resources (HR).
Last Updated: Thursday, September 6, 2012, 14:13
Democratic leaders have accused Mitt Romney of being pioneer of outsourcing jobs to overseas and stacking his money in foreign banks.
Last Updated: Saturday, June 23, 2012, 10:29
A news report said that a company founded by Mitt Romney shipped American jobs to countries like India and China.
Last Updated: Thursday, June 7, 2012, 22:01
Through the centre, HCL would deliver value added services in areas such as supply, chain management and others, it said.
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