IATA talks to consumer forums on transparent laws

Last Updated: Thursday, June 11, 2015, 13:24

"Looking at the nature of some of the regulations being produced, it seems that some governments are ignoring basic commercial principles. They are producing regulations that do not address the root causes of many travel disruptions. In light of this, IATA and the airlines need to contribute a new perspective to the conversation on consumer protection," he said.

Investor complaints against Mutual funds drop by 30% in FY15

Last Updated: Wednesday, June 3, 2015, 14:41

Mutual fund houses received about 21,000 complaints from investors in 2014-15, a drop of 30 percent from the preceding fiscal year on account of efficient grievance redressal mechanism.

Sebi to identify places with high investor complaint density

Last Updated: Sunday, May 31, 2015, 10:37

The Sebi Complaints Redress System (SCORES) is the capital markets regulator's centralised Web-based complaints redressal system, which allows investors to lodge and follow up their complaints and track status online.

After Modi prod, I-T dept looks to redress taxpayer grievances on priority

Last Updated: Sunday, May 10, 2015, 10:20

Modi has taken up the PRAGATI programme in order to ensure better service delivery by government departments.

Strengthen investor grievance redressal mechanism: Sebi to cos

Last Updated: Thursday, December 18, 2014, 19:16

"All listed companies and Sebi registered intermediaries shall review their investors grievances redressal mechanism so as to further strengthen it and correct the existing shortcomings, if any," Sebi said in a circular.

Right of Citizens Bill to be passed in next Parliament session: Govt

Last Updated: Wednesday, January 22, 2014, 19:01

A bill providing for time-bound delivery of services such as passports, pensions and birth and death certificates will be passed by Parliament during its session next month, Union Minister V Narayanasamy said on Wednesday.

Chandy on mass grievance redressal drive in Kerala

Last Updated: Friday, October 18, 2013, 12:27

Kerala Chief Minister Oommen Chandy Friday resumed his "mass contact programme" of direct redressal of people`s grievances, ignoring protest staged by opposition LDF near the venue here.

UGC recognised varsities to have grievance redressal mechanism

Last Updated: Wednesday, May 8, 2013, 22:54

Every university and institute recognised by the UGC will have to set up a grievance redressal mechanism where students can lodge their complaints.

DERC to launch special drive on power bill grievances

Last Updated: Thursday, October 11, 2012, 22:06

The move comes in the backdrop of the BJP and Arvind Kejriwal`s India Against Corruption launching separate "movements" to protest "steep hike" in electricity tariff.

CAT to set up grievance redressal platform

Last Updated: Tuesday, July 31, 2012, 19:36

A grievance redressal platform would be set up the next six months by Central Administrative Tribunal`s Regional office to help speedy redressal of problems faced by central government, PSU and bank staff.