Call drops: Telcos approach DoT, TRAI for de-sealing towers

Last Updated: Friday, September 11, 2015, 22:48

This is the second letter from telecom companies to government authorities in a month seeking their intervention to de-seal mobile towers being locked by local bodies.

Call drops: DoT rings up owners; customers may be compensated

Last Updated: Thursday, September 10, 2015, 19:48

The government has asked their promoters including Anil Ambani, Kumar Mangalam Birla and Sunil Mittal to directly intervene to address the issue, failing which the companies would have to face penal action.

Call drops: DoT rings up owners of mobile firms

Last Updated: Thursday, September 10, 2015, 19:09

With the menace of call drops becoming acute, Department of Telecom rang up the owners of mobile firms including Sunil Mittal, Anil Ambani and Kumar Mangalam Birla to convey Prime Minister's concerns on the issue, asking them to take steps to check the problem.

Call drops: TRAI recommendations on compensation by mid-Oct

Last Updated: Thursday, September 10, 2015, 17:46

With the problem of call drops becoming acute, regulator TRAI Thursday said it will issue final recommendations by mid-October on compensation to be paid by mobile operators to their customers.

TRAI to come out with recommendations on call drops by Oct 15

Last Updated: Thursday, September 10, 2015, 14:16

The Telecom Regulatory Authority of India (TRAI) has already floated a consultation paper in the regard.

Call drops: TRAI gives 15 days to telcos; govt warns of penalty

Last Updated: Wednesday, September 9, 2015, 21:47

Warning telecom companies of penal action over the persisting call drops menace, regulator TRAI Wednesday said their performance will be reviewed after 15 days and it can "cross the bridge" if situation does not improve.

Call drops: TRAI gives 15 days to mobile operators for review

Last Updated: Wednesday, September 9, 2015, 18:16

Seeking urgent steps by mobile operators to check call drops, regulator TRAI Wednesday said their performance would be reviewed after 15 days and warned it will "cross the bridge" if they fail to do the needful.

Call drops: TRAI Chairman to meet CEOs of telcos Wednesday

Last Updated: Tuesday, September 8, 2015, 23:00

The Telecom Regulatory Authority of India (TRAI) has proposed that service providers should compensate mobile subscribers for call drops and poor quality of services.

Call drops: Don't just add customers, care for them too, Prasad tells telcos

Last Updated: Monday, September 7, 2015, 18:56

Asking mobile operators to address the problem of call drops, Telecom Minister Ravi Shankar Prasad Monday said government doesn't appreciate when they just add customers but do not look after their convenience.

TRAI to float paper on tower-level tracking of mobile QoS

Last Updated: Sunday, September 6, 2015, 14:59

The move will help customers to determine which player is providing better services in an area which will help them in choosing an operator.

DoT wants operators to fix call drops before spectrum auction

Last Updated: Sunday, September 6, 2015, 12:53

The DoT is of the view that despite auctioning the largest amount of spectrum earlier this year, operators are not investing in infrastructure, as required, which is leading to call drop problem.

Soon, telecom companies may compensate users for call drops

Last Updated: Friday, September 4, 2015, 20:09

Plagued by the vexed problem of call drops, telecom regulator TRAI on Friday proposed that service providers should compensate mobile subscribers for call drops and poor quality of services.